Catalyst Gaming
General => Support & Help => Topic started by: Harry The Vowelcat AEIOU AEIOU on December 21, 2012, 10:09:43 PM
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I bought VIP for Ted Williams (ign) and, well... screwed up. I was supposed to put Fail Detective, not Ted Williams. I want an admin to either give him VIP or give me the 1000 credits, please? :(
Post Auto-Merged: December 21, 2012, 10:21:01 PM
And we just screwed his name up to Joe Joey... wow
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It seems you can't according to this:
By purchasing CG credits, you acknowledge that you are paying for an virtual currency(CG credits). This means that, should you be banned or stopped from using our services in any way, shape, or form you are not entitled to any sort of compensation, including refunds. You also acknowledge that you will not receive a physical item and that CG credits are completely virtual. CG credits are instantly added to your account after payment is received. Any dispute, claim or chargeback will result in a permanent ban from all of our services. CG credits are not refundable under any circumstance and all purchases are final.
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If A mistake happened during purchase, I'm sure a web developer or owner would be able to help you out. Just have some patience till they notice this thread.
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Please state the players' SteamID that you intended to gift VIP to.