Catalyst Gaming

General => Support & Help => Topic started by: gotoel on March 04, 2012, 12:17:36 PM

Title: Lost some money
Post by: gotoel on March 04, 2012, 12:17:36 PM

I was on Harbor roleplay for a LONG time. I was able to get this much money: http://cloud.steampowered.com/ugc/470863048390570597/E35E716C52E723DCF03E2BA87764BAA7BD811F88/ (http://cloud.steampowered.com/ugc/470863048390570597/E35E716C52E723DCF03E2BA87764BAA7BD811F88/)

I get on today and only have this much: http://cloud.steampowered.com/ugc/470863048402099079/3E74A8AABE23DA609F2A7F9E814A2A0EF4B32B46/ (http://cloud.steampowered.com/ugc/470863048402099079/3E74A8AABE23DA609F2A7F9E814A2A0EF4B32B46/)

I'm worried that this is going to happen often.

Title: Re: Lost some money
Post by: Phalanx on March 05, 2012, 01:25:18 AM

I dont think you can only magically lose only a portion of your money unless someone got in the database and took some of your money. If you were gonna lose money, it would've been all of your money including all your character info.

Title: Re: Lost some money
Post by: Crap-Head on March 05, 2012, 09:23:16 AM

There was an issue where new players didnt create a mysql table for their wallets. Aka their money did not save when they DCed. You were probably one of those.

This is all sorted now, so you can play and feel safe about your wallet now. However about the refund, Tom will decide that.