Catalyst Gaming

General => Support & Help => Topic started by: Scary Ghost on December 25, 2013, 10:38:33 PM

Title: A problem I'm having with a new christmas graphics card.
Post by: Scary Ghost on December 25, 2013, 10:38:33 PM
So I recently got a zotac nvidia GeForce GT 610 and when I mount it into my PC, it doesn't send any signal at all to the monitor.
I have tried everything at here (http://www.zotac.com/support/troubleshooting.html) but nothing works.
Any suggestions?

If you don't have any, thanks for reading!  :D
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: JF on December 25, 2013, 11:48:31 PM
It might just be a faulty card. If you have another PC available with the right mobo, test it in that and see if it works. I'm no expert or anything, but that is the fault that springs to my mind if you've tried everything in that help thread.
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Statua on December 26, 2013, 12:59:38 AM
What kind of cable and monitor are you using? Did you connect the monitor to the card itself? Is the monitor plugged in and on? Does the monitor work on other computers? Did you connect the card to the 6 pin PSU slots (if it has any)? Does your motherboard have onboard video?
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Nicknero on December 26, 2013, 07:34:20 AM
Is your graphics card compatible with your motherboard?

<::[[ Sent from my Samsung Galaxy S2 using Tapatalk 2 ]]::>
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Scary Ghost on December 26, 2013, 10:34:53 AM
What kind of cable and monitor are you using? Did you connect the monitor to the card itself? Is the monitor plugged in and on? Does the monitor work on other computers? Did you connect the card to the 6 pin PSU slots (if it has any)? Does your motherboard have onboard video?
I'm using an HDMI cable to DVI. Yes. Yes. Yes. Yes. Yes.

Quote from: Nicknero1405
Is your graphics card compatible with your motherboard?

<::[[ Sent from my Samsung Galaxy S2 using Tapatalk 2 ]]::>

AFAIK it is.
EDIT- Just googled it, it is

Quote from: JiggerFrizz
It might just be a faulty card. If you have another PC available with the right mobo, test it in that and see if it works. I'm no expert or anything, but that is the fault that springs to my mind if you've tried everything in that help thread.

Thanks, I'll try that!
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Teitoku Ippan on December 26, 2013, 11:09:43 AM
have you tried using a different cable or using a different port on your GPU/Monitor if possible
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Scary Ghost on December 27, 2013, 03:22:05 PM
have you tried using a different cable or using a different port on your GPU/Monitor if possible

I have tried a different cable, but there isn't another port possible.
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Stevob21 on December 27, 2013, 06:32:31 PM
It could either be a faulty card, miss-fitted card or broken RAM.

Try removing and re-slotting the graphics card as with most customers that have tried to install a graphics card themselves, this has been the problem.

As for ram, slot in your old graphics card and see if that's working, when ram goes, it goes at the weirdest of times without any evident problems beforehand.

If the above suggestions haven't solved it, RMA the card.
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Scratchie on December 28, 2013, 05:27:03 AM
Here's the simple-stupid question as no one has asked:

Have you told the computer to USE the new card yet?
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Statua on December 28, 2013, 08:04:01 AM
Here's the simple-stupid question as no one has asked:

Have you told the computer to USE the new card yet?
Im pretty sure the 610 has pnp. If not then hed have to rely on onboard display to do it.
Title: Re: A problem I'm having with a new christmas graphics card.
Post by: Scary Ghost on December 28, 2013, 11:53:14 AM
Here's the simple-stupid question as no one has asked:

Have you told the computer to USE the new card yet?

Yeah.

Quote from: Stevob21
It could either be a faulty card, miss-fitted card or broken RAM.

Try removing and re-slotting the graphics card as with most customers that have tried to install a graphics card themselves, this has been the problem.

As for ram, slot in your old graphics card and see if that's working, when ram goes, it goes at the weirdest of times without any evident problems beforehand.

If the above suggestions haven't solved it, RMA the card.

Thanks, I'll try that. It's probably a faulty card because the bios is trying to use the card but it isn't working.
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