General Radio Usage and Dispatching
IntroductionRadio communication is the most effective way to communicate during emergencies as well as emergency and law enforcement services communicating with each other on a regular basis. However, it can turn into a total mess if those using radio communication are uneducated and generally don't have a clue what's going on. This guide will not only help you understand radio communication but also help those interested in dispatching organize their crews correctly and efficiently.
General Radio UsageThe best way to keep radio clutter down is to use the standard radio communication protocols. Here's a list of things to remember when using the radio. An example is provided under each listed item.
-Always contact the person you want to and wait for them to acknowledge contact before speaking.
[1-01]: Dispatch, Unit 1-01.
[DISP]: Go ahead 1-01
[9-01]: EMS 9-02, 9-01.
[9-02]: Go ahead 9-01.-Keep radio messages as short and to the point as possible. Use abbreviations if possible. Use 10 codes but dont overuse them.
[1-01]: MVA at BP. 2 vehicles involved. Two injured, both are leg injuries. Non-Life threatening.
[DISP]: 10-4. EMS will be dispatched shortly. Remain on scene for crowd and traffic control.
[1-01]: 10-4.
-Do not use the radio except for important messages. If the messages are personal such as what's for lunch, use your mobile phone.
DO NOT USE THE FOLLOWING:
[1-02]: Unit 1-01, do you want any pizza?
[1-01]: Sure.-If there's an emergency you need to report such as a pursuit, contact dispatch and get authorizations for open air.
[1-04]: Dispatch, Unit 1-04, priority call.
[DISP]: All silent, go ahead 1-04.
[1-04]: 1-04 in pursuit of a black corvette, plate 4 5 whiskey tango 7 (45WT7), refusing to stop. Driver acting aggressive. 10-20 hospital, heading toward suburbs. Requesting additional units and open air.
[DISP]: 10-4. 1-03 and 1-06, meet with 1-04 at suburbs for pursuit of a black corvette, plate 4 5 whiskey tango 7, be advised driver is aggressive. Open air authorized.
[1-06]: 10-4.
[1-03]: 10-4.
[1-04]: Suspect is now passing the gas station outside of suburbs, moving toward country road.
[1-06]: 10-4. 1-06 setting up roadblock at country to central tunnel.
[1-04]: 1-03 help me pit him.
[1-03]: 10-4, will meet at country road/
and so on....Count to three, four, or five seconds after a radio message has finished before transmitting. Change the number periodically to prevent multiple transmissions.
[9-03]: 10-4. 9-03 responding priority 2.
1....
2....
3....
4....
[9-12]: Dispatch, Fire 9-12.
[DISP]: Go ahead.
[9-12]: We're done here, 9-12 returning to station.
[DISP]: 10-4.
-Always notify when you are available.
[9-01]: Dispatch, EMS 9-01.
[DISP]: Go ahead.
[9-01]: Patient has been offloaded at EGH, 9-01 returning to station.
[DISP]: 10-4.
You only need to use the prefix UNIT, EMS, or FIRE on initial contact.
10-4 is cleaner and faster then copy or copy that, however it is not mandatory.
If you are directly contacting another unit, you do not need to contact dispatch first.
If dispatch is available, let them tell you to respond to calls. They know what unit is where and who will be the best to respond.
If a police chief is available, he is in charge of persuits, hostage situations, raids, etc. Otherwise, its dispatch's duty to orgaise said situations.
Police Radio CommunicationAs an officer, you should report what you're doing and where so dispatch can find the appropriate unit closest to the call when the time comes.
-Report what you're doing at all times and state the location or locations.
[1-08]: Dispatch, Unit 1-08.
[DISP]: Go ahead.
[1-08]: 1-08 will begin patrols between City and Industrial immediately.
[DISP]: 10-4.
[1-03]: Dispatch, Unit 1-03.
[DISP]: Go ahead.
[1-03]: 1-03 initiating traffic stop of a blue oracle, plate number Bravo Bravo 4 7 4 Charlie, traffic violation.
[DISP]: 10-4.-Request open air only when needed. If you can communicate without radio communication during a raid, do so.
This is pretty straightforward
Fire Radio CommunicationFire radio is fairly simple. All you have to do is tell dispatch you're on your way to the fire, give updates when requested to do so, and contact them again when you're done.
EMS Radio CommunicationEMS is also fairly simple, however life alert calls require a little extra work .
-When you see a life alert, you have to call it in.
[9-02]: Dispatch, EMS 9-02.
[DISP]: Go ahead.
[9-02]: 9-02 is responding to a life alert at the nexus.
[DISP]: 10-4, notify if additional support is required.
Dispatching
Dispatching is the best way to organize law enforcement and emergency services. A good dispatcher will have control over their units and can get calls done and over with in a timely manner. There's a few basic yet crucial steps to take when dispatching.
Know what units are available when calling.Check the scoreboard constantly to see who's available. Keep track of units who are busy and who are available. Keep track of where units are and where they might be going. A good idea would to have a spreadsheet to keep track of names and what their status is
Keep yourself updated if you are unsure about a units status or location.[DISP]: EMS 9-01, dispatch.
[9-01]: Go ahead.
[DISP]: 9-01 whats your current status on the GSW?
[9-01]: We are currently stabilizing the patient. Transport to hospital is urgent.
[DISP]: 10-4.
Listen to 911 calls carefully and gather as much information as possible.[DISP]: 911, whats your emergency?
[Man]: I need a medic to subs three.
[DISP]: Ok can you give me some details on what happened, who's injured, and what the injuries are?
[Man]: My friend fell off the roof. I think he broke his leg. He's on the ground in pain.
[DISP]: Alright I'll send an ambulance immediately. Would you like me to stay on the line?
[Man]: No thanks, just sent medics quickly please.
Don't tie up the entire police force.For raids or aggressive vehicle chases, send as many units as required, but always leave one or two out to maintain the city. If a police chief is available, give him control.
The mayor is protected by Secret Service. He is not your business.Let secret Service handle situations with the mayor. You are not in control of Secret Service and they are not in control of the police force.
Give Fire and EMS as much information as possible.For EMS, let them know the location, the injuries, how many are injured, and if possible, the cause of the injuries.
For Fire, let them know how large the fire is, if there are any people trapped in the fire, if it's spreading or not, and if possible, the fual/cause.
Just remember to be patient, remain calm, and focus on what's going on, keeping track of everyone you're controlling.
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